Privacy Policy — bdb89

1Introduction

bdb89 ("we", "our", "the Platform") is committed to protecting the privacy and personal data of all users ("you", "the Player") who access or register on bdb89.pro. This Privacy Policy sets out the categories of personal data we collect, the purposes for which we process it, the third parties with whom we may share it, and the rights you hold in relation to your personal data.

By registering an account on bdb89.pro or continuing to use the platform after this policy is published, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the bdb89 platform and contact us at [email protected] to request account closure.

2Information We Collect

We collect personal data in several ways — directly from you when you register or interact with bdb89, automatically as you use the platform, and from trusted third-party sources where required by law or for verification purposes. The categories of data we collect are summarised below:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, genetic data, or biometric data unless specifically required by applicable law or regulation. We do not collect payment card numbers in full — card processing is handled by PCI-DSS compliant payment processors.

3How We Use Your Information

bdb89 processes your personal data only for clearly defined, legitimate purposes. We use the data we collect for the following primary purposes:

• Account management: Creating and maintaining your bdb89 player account, processing your registration, verifying your identity (KYC), and enabling you to log in securely.
• Payment processing: Processing deposits and withdrawals via your chosen payment method (bKash, Nagad, Rocket, Upay, Visa, Mastercard), verifying payment method ownership, and detecting fraudulent transactions.
• Service delivery: Providing access to our online casino games, sports betting markets, live dealer tables, crash games, and all other platform features you have chosen to use.
• Legal and regulatory compliance: Meeting our obligations under applicable anti-money laundering laws, age verification requirements, responsible gaming regulations, and data protection legislation.
• Customer support: Responding to your queries, processing complaints, investigating disputes, and maintaining records of support interactions to improve our service quality.
• Marketing communications: Sending you information about bdb89 promotions, bonuses, and platform updates where you have opted in to receive marketing messages, and where permitted by applicable law.

4Legal Basis for Processing

bdb89 processes personal data on one or more of the following legal bases:

• Contractual necessity: Processing is necessary to perform the contract between you and bdb89 — for example, to operate your account, process transactions, and deliver platform services.
• Legal obligation: Processing is necessary to comply with applicable laws, including anti-money laundering obligations, age and identity verification requirements, and tax reporting duties.
• Legitimate interests: Processing is in bdb89's legitimate interests — for example, to detect and prevent fraud, to monitor platform security, and to improve our products and services, provided such interests are not overridden by your rights and freedoms.
• Consent: Where we rely on your consent — for example, to send you direct marketing messages — you have the right to withdraw your consent at any time by contacting [email protected] or by using the unsubscribe mechanism in any marketing email.

5Cookies and Tracking Technologies

bdb89 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you visit bdb89.pro. We use the following types of cookies:

• Strictly necessary cookies: Required for the platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. These cannot be disabled without preventing core platform functions from working.
• Functional cookies: Used to remember your preferences, such as your language setting, theme preference, and responsible gaming tool configurations, so these are preserved across sessions.
• Analytics cookies: Used to understand how players use bdb89 — including which pages are visited most, how long sessions last, and where players navigate to from each section. This helps us improve the platform experience. Analytics data is aggregated and does not identify individual players.
• Anti-fraud and security cookies: Used to detect and prevent fraudulent activity, protect your account from unauthorised access, and maintain platform integrity. These include session fingerprinting and risk-scoring cookies.

You may manage non-essential cookies via your browser settings. Please note that disabling certain cookies may affect the functionality of the bdb89 platform. Strictly necessary and anti-fraud cookies cannot be disabled as they are essential to the secure operation of your account.

6Sharing Your Information

bdb89 does not sell your personal data to third parties. We share personal data only in the following limited and controlled circumstances:

• Payment processors: We share transaction data with licensed payment providers (bKash, Nagad, Rocket, Upay, Visa/Mastercard processors) solely to process your deposits and withdrawals. These providers process data under their own privacy policies and PCI-DSS compliance frameworks.
• Game providers: We share your player ID and session data with our licensed game content providers (Pragmatic Play, Evolution Gaming, Spribe, and others) as necessary to deliver the game experience and calculate outcomes. Providers do not receive full identity documents.
• KYC and compliance partners: We share identity and financial data with authorised KYC verification providers and anti-money laundering screening services as required by applicable law and our internal compliance procedures.
• Law enforcement and regulators: We will disclose personal data to government authorities, regulators, or law enforcement agencies where we are legally required to do so, or where we have a good-faith belief that disclosure is necessary to prevent fraud, abuse, or harm.

7Data Retention

bdb89 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory, accounting, or reporting obligations. The retention periods we apply are as follows: account data and KYC documents are retained for a minimum of 5 years from account closure; transaction records are retained for a minimum of 5 years from the date of the transaction; marketing consent records are retained for the duration of your opt-in plus 3 years; support correspondence is retained for 3 years from the date of the last interaction.

When personal data is no longer required, we securely delete or anonymise it so that it can no longer be associated with an identifiable individual. Where anonymisation is not technically possible, we apply access restrictions to prevent further use of the data.

8Data Security

bdb89 takes the security of your personal data seriously and implements appropriate technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include:

• SSL/TLS encryption: All data transmitted between your device and bdb89.pro is encrypted using SSL/TLS (HTTPS) protocols, protecting it from interception during transit.
• Access controls: Personal data is accessible only to bdb89 personnel and authorised third parties who require it to perform their specific job functions. All access is logged and audited.
• Encryption at rest: Sensitive personal data, including identity documents and financial records, is stored in encrypted form in our databases, using industry-standard encryption algorithms.
• Breach response: In the event of a personal data breach that is likely to result in risk to your rights and freedoms, bdb89 will notify the relevant authorities within the legally required timeframe and, where required, will notify affected players directly.

9Your Data Rights

Subject to applicable law, you have the following rights in relation to the personal data bdb89 holds about you. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request" and include your registered username and a description of your request:

• Right of access: You have the right to request a copy of the personal data we hold about you, together with information about how we process it.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: In certain circumstances, you have the right to request deletion of your personal data. Note that we may be unable to delete data we are legally required to retain, such as transaction records and KYC documents.
• Right to restriction: You have the right to request that we restrict processing of your personal data in certain circumstances, for example while a rectification request is being assessed.
• Right to data portability: Where processing is based on your consent or on contractual necessity, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to object: You have the right to object to processing of your personal data where we rely on legitimate interests as our legal basis, including profiling for direct marketing purposes.

bdb89 will respond to all valid data rights requests within 30 days of receipt. Where a request is complex or numerous, we may extend this period by a further 60 days, in which case we will notify you of the extension within the initial 30-day period and explain the reason for the delay.

10Children's Privacy

bdb89 is strictly an adult-only platform. We do not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory part of the account registration process, and accounts found to belong to players under 21 will be immediately closed and any associated funds withheld pending investigation.

11Payments and Financial Data

bdb89 accepts deposits and processes withdrawals in Bangladeshi Taka (BDT / ৳) via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Financial data collected in connection with transactions — including payment method identifiers, transaction amounts, and timestamps — is processed for the purposes of completing your transaction, detecting fraud, and meeting our anti-money laundering obligations.

Full payment card numbers are never stored by bdb89. Card transactions are processed via PCI-DSS compliant third-party payment processors who handle card data directly and in compliance with payment industry security standards. We store only a masked version of the card number (last four digits) for reference purposes.

12Marketing Communications

With your consent, bdb89 may contact you by email or mobile notification to inform you of promotions, new games, platform updates, and other offers that may be of interest to you. You may opt in to marketing communications during the registration process or by updating your account notification preferences at any time.

You may opt out of marketing communications at any time by clicking the unsubscribe link in any marketing email, by updating your notification preferences in your account settings, or by sending a request to [email protected]. Opting out of marketing will not affect service-related communications such as transaction confirmations, security alerts, or account notices, which we are required to send as part of our contractual obligations to you.

13Changes to This Privacy Policy

bdb89 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. When we make material changes, we will provide notice via the platform or by email to your registered address. The updated policy will take effect from the date shown in the Last updated field at the top of this document. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data. Your continued use of bdb89 following any update constitutes acceptance of the revised Privacy Policy.

14Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way bdb89 handles your personal data, please contact our support team. We are available 24 hours a day, 7 days a week, and will respond to all privacy-related enquiries within 30 days.